Support
Write to support@gildedboards.com and a real person will answer. The app’s own guide (Me › Help and house rules guide) covers the rules of every game.
Common questions
I got a new phone. How do I keep my tables?
On your old phone, open Me › Sign-in and passkeys and add a passkey (or Apple, Google or email). On the new phone, sign in the same way.
How do I restore purchases?
In the app: Me › Purchases › Restore. Gems and looks you bought come back to your account.
How do I get a refund?
For purchases in the iPhone or Android app, ask Apple or Google, since they handle those payments. For purchases on our website, use Me › Purchases › Refund, or write to us.
How do I invite family?
Open your table and tap Invite. Send the link, or read out the code. They tap Join with a code after installing.
How do I report someone?
Open their player card or long-press their message and choose Report. You can block them at the same time.
How do I delete my account?
Me › Sign-in and passkeys › Delete my account. You have 30 days to change your mind. You can also download your data first.